Communication

IP Telephony

IP telephony provides a way for you to extend highly secure, reliable, and consistent communications services to all your employees whether they are in main campus locations, at branch offices, working remotely, or are mobile. IP telephony transmits voice communications over the network using open-standards-based Internet Protocol.

Ranging from small to large business enterprises, we provide businesses with best communication solutions. The products can unify voice video, data, and mobile applications on fixed and mobile networks enabling users to easily communicate in any environment through any media, device, or operating system.

Unified Communication

Unified Communications delivers a high-quality experience across any workspace. Unified Communications uses the network as a platform for collaboration, allowing you to deploy applications onsite, on-demand, and in blended deployment models which can help your organization:

Shorten sales and customer service cycles
Reduce time-to-market
Adapt more quickly to market changes
Encourage innovation
Connect co-workers, partners, vendors, and customers with the information and expertise they need
Access and share video on the desktop, on the road, and on-demand, as easily as making a phone call
Facilitate better interactions, dynamically bringing together individuals, virtual workgroups, and teams
Extend the corporate network so mobile workers can be productive anywhere
Innovate across the value chain by integrating collaboration and communications into applications and business processes

Contact Center

A contact center is a facility used by companies to manage all client contact through a variety of media such as telephone, fax, letter, e-mail and increasingly, online live chat.

Distinct from call centers, that purely handle telephone correspondence, contact centers have a variety of roles that combine to provide an all-encompassing solution to client, and customer contact. Contact centers, along with call centers and communication centers all fall under a larger umbrella labeled as the contact center management industry.

We provide businesses help with the setting up of a contact center and provide all the necessary tools to set it up. As customers expect deeper level of support and help, our contact centers solutions provides communication between customer and the employees not just through phones but various other means which can help your business gain greater level of customer satisfaction.

Video Conferencing

Videoconferencing is the conduct of a videoconference by a set of telecommunication technologies which allow two or more locations to communicate by simultaneous two-way video and audio transmissions.

The chief advantage of video conferencing is that audiences tend to absorb information better if they are both seeing and hearing it. To accomplish that, video conferencing programs combine Web page tools and Internet communication into one interface to create an interactive meeting environment.

For the companies to be successful they need solutions that impact their returns without raising costs and sacrificing productivity. These solutions will help you to reduce cost on unnecessary traveling of employees. Furthermore it provides you with real time access to voice, video and web conferencing, which saves a lot of company’s precious time.

In a modern connected world, communication is essential, and they the need to keep all channels open cannot be overlooked.

We focus mainly in SMB market, whether your business consist of 3 employees, or 4000 employees, our solutions are designed to cater for your requirements and budget.